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SPIRAL STAIRS DIRECT - FAQ'S
Do I need to comply with building regulations?
All spiral staircases whether new or replacement need to comply with the UK building regulations - there are also special requirements for Spiral Stairs and Space Saver stairs which are detailed in BS5395, the British Standard which applies to staircases of this type, BS5395 is referred to in building regulations as the general standard for spiral staircases and helical stairs. For expert and impartial advice email us at email@example.com, or give us a call on 0121 351 1533 and discuss your requirements with one of our experienced UK technical team members.
Spiral Staircase Dimensions under Building Regs BS5395
One aspect of UK building regulations is that it refers to British Standard BS5395-2 for most aspects of spiral staircase dimensions.
Generally the two key tread dimensions are:
Clear tread width - measured between the INSIDE of the handrail and the centre column - this should be a MINIMUM of 600mm
Tread riser height - this should be a MAXIMUM of 220mm to meet UK building regulations. Generally if you divide the total finished floor to finished floor height of your room (NOT floor to ceiling!) by 220mm this will give you the minimum number of risers in your staircase to meet building regs. If the result is not a whole number then you need to adjust to the next whole number above - e.g. if the result is 13.5 risers, you actually need 14 risers.
Please note most spiral staircases with height adjustment will have a quoted range of adjustment up to 230mm per riser - if you need to use a riser height above 220mm for any reason then we suggest you first contact your building control department for clearance.
Ordering and delivery process
How do I place an order / pay for an order?
Orders can easily be placed online using our secure website or on the phone, the price is the same whichever method you choose.
How long will it take for my delivery to arrive?
All items featured on our website are in stock, either at our own UK distribution centre, or our Factory in Italy, except items from the Custom spiral staircase section. Each product page includes a delivery lead time. For items in stock in the UK, delivery times are typically 3 working days. Please see the delivery tab on the product web page for more information.
How are the Items delivered?
Large items, such as spiral staircases, are delivered in shipping crates or cartons, on pallets. We offer kerbside deliveries only. The carrier will offload the goods to a point as close to your property as access will allow. The carrier cannot carry the goods into your property. Small items are usually delivered by parcels carrier.
Dimensions and opening sizes
Will the staircase fit into the space I have available?
For Modular and Space Saver stairs, the easiest way to determine this is to download the brochures from the "Brochure Downloads” section on our website – all of the dimensions and layout plans for these staircases are included in the brochures, along with all the technical information on each product.
What size opening do I need for a Spiral Staircase?
You need to make the opening 50mm larger than the spiral staircase, to allow for clearance and space for your fingers when holding the handrail. You can make the opening round or square, so for example a 1400mm staircase would require an opening 1450mm round, or 1450mm x 1450mm square.
Do I need to know the floor to floor height?
All of the Spiral Staircase kits, Modular Staircase kits and Space Saver Staircases are adjustable for height, and each web page shows the range of height adjustment available for the standard staircase. In most cases additional treads can be purchased to increase the height range to suit. For more information please email firstname.lastname@example.org, please include your finished floor to floor measurement.
Downloading Brochures and Technical Information
Why can’t I view the pdf documents in the downloads section of the website?
All our downloads are pdf format documents. You need to have Adobe Reader software loaded on you computer to view them. If you do not have Adobe Reader, or you have an old copy of it, you can download the latest version of it free by following this link: http://www.adobe.com/uk/
Please note that some pdf documents will take a while to load – please be patient when viewing larger files such as brochures. Click here for brochures
Assembling the staircase
Is it easy to build a Spiral / Modular / Space Saver Staircase?
All of the Spiral Staircase Modulars and Space Saver stair kits have been designed to be as easy as possible to assemble. Most spiral staircase and other kits come with a DVD or DVD-ROM which takes you gently through the installation process, as well as a set of written instructions. There is little or no fabrication as everything is generally pre-machined and is designed to go together like flat-pack furniture. You don’t need any special tools, but we recommend that you are at least a competent DIY’er – if you can’t put a shelf up straight, or have never attempted DIY then it’s probably better to get some professional help! Any competent local tradesman will be able to install one of these staircases if you don’t feel like having a go yourself.
How long should it take to assemble?
If you are planning on assembling the staircase yourself, then our tip is to take your time in the beginning and not rush into it – take some time to view the DVD (if supplied with your chosen model) and read through the instructions thoroughly. A helper is always useful to hand you components, and make the tea!
Is everything I need to build the staircase supplied?
The Spiral, Modular and Space Saver kits include everything you need to assemble the staircase, including components, fixings and items such as Allen Keys. You need to supply the basic tools needed to assemble the kit, which are listed in the instructions. Most DIY’ers will already have these items as they are found in most home tool kits.
What are Riser Bar Kits and do I need them?
Riser bars are designed to fit horizontally between the treads of an open-tread staircase. They reduce the gap between treads to less than 100mm, so that they comply with the 100mm rule in building regs. The building regulations (England and Wales) state that these should be fitted to all open tread stairs, particularly where children under 5 may be using the staircase. They can be fitted after the staircase has been completed, or during the build. Scottish regulations state that open-tread staircases in purpose groups 1 & 5 should have riser bars fitted as standard - we would recommend contacting your local Building Control Officer for further information.
How do I know how many landing balustrade kits I need?
Landing balustrade kits are listed in the accessories section of our website. They are modular and are designed to link together to form longer runs of balustrade, or turn corners to form a guard rail round an opening. Models with flexible handrails can be used to form round balustrades.
Where can I find accessories / extra treads / balustrade kits?
All available accessories are listed by make and model in the accessories section of our website, go to link :